Bronco services extend to those living off-campus
Published: Thursday, October 11, 2012
Updated: Thursday, October 11, 2012 18:10
The new student managers of Bronco Student Services have made changes to the business to improve it and meet the demands of Santa Clara students by creating the Bronco Delivery Subscription, a perk to reward frequent Bronco delivery customers and extending Bronco Delivery and Bronco Laundry Services to off-campus housing.
“Last year, the majority of our customers were freshmen and sophomores,” said Manager Gavin Zerbe.
“We wanted to continue providing them with these services as they moved off campus.”
“I order pizza about once a week and every time it takes Bronco Delivery 45 minutes to bring it to me.” said freshman Tarren Villaverde. “The Bronco is right next to Swig Hall and there couldn’t be that many other people ordering food at the same time.”
Zerbe explained that distance is not the only factor that influences delivery time.
“Often, so many orders are being sent at the same time, the receipt printer gets jammed and cooks fall behind,” said Zerbe. “It’s not always Bronco Delivery’s fault it takes us a while to bring out orders. But we do try our best to deliver as fast as possible.”
Bronco Delivery can deliver food to surrounding off-campus housing this year including Domicilio apartments, Safeway Apartments, University Villas, fraternity and sorority houses, and other neighborhood houses. They operate the same hours as last year except Wednesday and Fridays where they deliver until 2 a.m. to supply food to university customers.
Bronco Delivery Subscription is $30, payable by FLEX, credit card or charged to your Bursar’s account.
When students buy the subscription they will not be charged the minimum delivery fee when they order food for the duration of the quarter. Along with a subscription, buyers receive a coupon for a free pizza.
“Customers get more than two-thirds of their money back with the free pizza coupon.” said Zerbe.
For those who chose not to buy a subscription and still order a lot of food, Bronco delivery altered the delivery fees to help save money. Last year if a student ordered $30 worth or more of food, a $10 delivery fee was charged, however, now an order of $45 or more, will only be charged $8.
Bronco Delivery has also hired more employees to help fix this problem.
In addition to Bronco Delivery, Bronco Laundry Service has also been extended to off-campus students. Students can pay quarterly for the service, with prices starting at $159 for a 15-pound, weekly load of laundry.
Students must pay and submit an off-campus address to the offices. Bronco Services will then send a follow up email asking about pick-up location preferences and will provide a laundry bag.
This year Bronco Laundry Service is using a new laundromat, Launderland, to wash student’s clothes. They switched laundromats from last year because students often complained about lost clothing items, and to date they have not lost any clothing items.
Contact Mallory Miller at firstname.lastname@example.org or call (408) 554-4849.